Eric
Eric Smilde is an entrepreneurial senior communications manager and partner at Involve. He is keen to work at complex issues, using his strong analytical skills. He enjoys analyzing a problem in depth and to search for innovative solutions. Eric is enthusiastic and has broad experience in project, line and change communications within various organizations.
Personal details
- Name: Eric Smilde
- Available hours to clients: 40 hours a week
Education
- Master in Political Science and Social Administration
- Bachelor in Government Communications
Work experience
2003 to date: Senior Communications Manager/ Partner Involve
- Managing and coaching Involve team
- Managing outsourced activities
- Developing and maintaining freelance network
- Product development and research (lecturer and coach at Masters of Internal Communication)
- Partnerships and new business
A selection of assignments for our clients:
- AkzoNobel:
- Advising on communications structure and strategy communications
- Advising and executing communications onPerformance & Development Dialogues
- Co-developing strategy and plan for worldwide realization of a single uniform workspot in terms of IT facilities and a single worldwide first line IT helpdesk
- Credit Registration Office: approach and internal change management linked to new external positioning
- Energy grid maintenance company: Corporate Communications:
- interim internal communications professional, advising on and developing concepts relating to the split up of the company into a production and sales part and energy grid part
- Internal branding concepts, concept development and execution Compass and accompanying booklet
- Interim senior advisor: implementing plan for behavioral change concerning corporate information security. Developing concept for and execution management day
- Developing approach for internal communications sponsoring Dutch Soccer Federation/World Cup 2006
- Supporting communications around merger
- Energy grid maintenance company: Customer Care Center:
- Communications plan, advice and execution for transition program
- Plan for implementing new complaints procedure
- Developing and producing on-boarding game for new employees
- Energy grid maintenance company: HR:
- Change communications and training HR@Energiebedrijf: implementing self-service for managers and employees
- Drawing up interactive communications strategy and realizing re-design HR-domain
- Ernst & Young:
- Advising on and developing approach to implementing news CRM system in Belgium and the Netherlands
- Inspection of Transport and Public Works:
- Change communications Shipping Division
- Implementing and editing HR intranet
- ITO: C2000 Communications analysis and advice
- KPN (telecom company):
- NL: change and communications management for the integration of four Oracle systems into one KPN wide. Responsibilities: strategy, plan and execution of integrated communications, training and follow up project impacting 8.500 users
- Wholesale & Operations: advising on and executing communication for improvement project aimed at small businesses
- Makro (retail): communications advice and support for implementing new flexible work planning system
- Department of Trade and Industry:
- Developing communications strategy for ‘Competition and Dynamics’, directorate Communications
- Developing communications strategy for 'Knowledge economy and Innovation’, directorate
- Ministry of Justice:
- Office Justis: project communications for complex IT implementation
- Change management concerning digitalization documents flow; coaching internal communications coordinator
- Nationale Nederlanden (insurance company)
- Communications optimization and design concerning Mortgages
- Project Customer Contact Strategy: communications advice and support with
- Pathé: advising on and executing strategy communications, learning map (visualization of the strategy), strategy booklet linked to the Pathé brand, setting up management session, training managers to translate strategy to their teams
- Philips DAP: strategy and executing communications regarding outsourcing Philips Company School
- Police Rotterdam Rijnmond: developing and executing communications approach for major IT project
- UMC St Radboud: transition guidance Product Group Communications in order to improve external UMC brand recognition, professionalization product and services portfolios and implementation unified procedures
- VU Medical Center: change communications plan and execution regarding the implementation of a new workplace
- Wageningen UR: change communications guidance and realization
- Wärtsilä: internal campaign ‘We.Wärtsilä’.
2000-2003: Corporate Internal Communications Consultant, Nuon (energy company)
2000: Project leader Information campaigns, Ministry of Social Affairs and Employment
1996 - 2000: Communications Consultant, Alkmaar Council
Eric's business card
The image on Eric’s business card is the Vitrivian Man by Leonardo da Vinci, because it is so much more than just an image. “The human body is represented as the criterion for architecture and art. The golden section. An intriguing mathematical proportion (of 1:1.685) that you encounter everywhere around you: on the maps of Greek structures, in paintings, in nature and in our own body, the navel being the center. I admire da Vinci’s versatility (he was architect, inventor, writer, painter, engineer and sculptor at the same time!), but his world-famous drawing also draws attention to highlighting people. This is how I see the communications discipline and what I continuously keep at the back of my mind. Thinking in terms of stakeholders, focusing attention on people. Sometimes it's easy, sometimes it’s hard, but is should always be done in the right proportions!”
