CV Ellen van den Haak
Experience
2008 to date: senior communication manager Involve, member of agency management, teacher of Masters Internal Communications and Internal Change Communications, account manager, supervision of team assignments at Involve, coaching/supervising.
Assignments
2015 to date
- Develop and implement internal communications structure for Danone Early Life Nutrition and global internal communication manager a.i. for the same division
- Establish internal communications structure for different cooperating project organisations in infrastructure and urban planning
- Various assignments for Maastricht University Medical Centre (MUMC+)
- Search activities for various (internal) communication managers for organisations in financial, medical and agricultural sectors
- Organisation strategy assignment for ASN Bank
- Internal communication audit for healthcare institution Dichterbij
- Development of communication trainings for Nike Europe and Kramp (English)
- Supervising/coaching of internal communication professionals at organisations like Akzo Nobel Decorative Paints, Court of Justice Amsterdam, Environmental Service Holland West.
2014
- Search activities for an English speaking internal communication manager, at the division level of a large international company
- Developing communication of the strategy of various companies:
- Vlisco (fabric factory Netherlands/Africa)
- Nike Europe
- Swets (information broker)
- VGZ (for the purpose of information security
- Development of values and implementation plan for Swets
- Internal communication surveys for AkzoNobel Decorative Paints
- Supervising various communications consultants at Kramp and AkzoNobel Decorative Paints
- Facilitating various sessions regarding internal communications:
- Court of Justice The Hague: board and managers
- Law enforcement Rotterdam: Communication division
- VGZ: Representatives all departments
- Development of stories (corporate, identity, strategy) at Vlisco and MUMC+
- Development of internal communication policy for Maastricht University Medical Centre (MUMC+)
- Development of communication trainings for various companies:
- Kramp (supplier in agricultural/horticultural sector) – meant for project leaders
- Nike Europe – communications consultants
2013
- University of Applied Sciences Utrecht
Coaching senior strategic communications consultant at Faculty of Economics and Society
Development change strategy for same faculty in response to professionalisation of education
- Sanquin
Guidance of IC audit within this organisation of blood supply in the Netherlands
- AkzoNobel
- Development and implementation change communication plan regarding one of the production locations
- Development communication training for managers
- Development ‘self-service’ communication toolkit for departments within the organisation
- One of the biggest international NGOs
Guidance of worldwide strategic change process with change team
- Province of Overijssel
Internal communications audit
2012
A big network company
Guidance transition process of business office: including strategic communications plan, supporting communicators, temporary member of management team and member of transition team
2011
- MSD Animal Health
Creating engagement regarding a programme about sharing knowledge
- ING Investment management
Coaching internal communications consultant in terms of content and tactics
- A big network company
Member of IC audit team: amongst others responsible for interviews, facilitating group sessions and conclusions/advice
- Ernst & Young Belgium and Netherlands
- Chief editor of staff magazine a.i.
- Communication about strategy
- Supporting internal communications network (f.e. tools)
2010
- One of the biggest international NGOs
Supervision of development internal communications strategy
- A big network company Development of training “Communicating effectively for supervisors”
- Ernst & Young Belgium and Netherlands
- Development of change communications plan for Corporate Responsibility
- Project leader of development new staff magazine
- Co-manager and supervisor IC team around production new staff magazine
- Leader corporate story trajectory with partners, combined with development of strategy
2009
- Ministry of Social Affairs and Employment van (SZW)
Leader IC audit of the Ministry, including rapport and recommendations for improving their internal communications
- A big network company Project leader of programme about improving line communications
- One of the biggest international NGOs
- IC audit: plan for development internal communications (policy and process)
- Van der Hilst/Involve – Masters Internal Communications teacher and co-developer
- ILEIA – Center for information on Low External Input and Sustainable Agriculture
- Repositioning ILEIA (identity and external image)
- Development new formula international magazine in cooperation with editors
- Guidance of editors team regarding new international magazine
2008
- A big network company
Interim manager of internal communications team
- Philips Global Human Resources
Audit internal communications of Global Human Resources
2006 – 2008
Head Internal Communications and Editorial Services Ahold Communications
- Responsible for internal communications from Ahold to various audiences within the operating companies as well as the Corporate Center of Ahold.
- (Further) developed infrastructure for Internal Communications, including intranet, management magazine, daily newsletter, as well as leadership communications and IC managers network.
- Headed up Internal Communications and Editorial Services team.
2000– 2006
Senior Communications Consultant Philips
- Responsible for internal roll-out of new brand promise ‘Sense and Simplicity’ in 2004.
- Communications Consultant HRM and Global Brand Management departments.
- Responsible for speeches management CEO (2,5 years).
- Editor-in-Chief management magazine.
- Chairman of internal communications network.
- Co-responsible for set up online discussions and Philips News Network (narrowcasting).
1987 – 2000
Tata Steel (formerly Hoogovens)
- Amongst others co-responsible for internal communications during merger with British Steel Consultant for a.o. Packaging Steel unit, Environmental Management, R&D.
- Set up first Hoogovens internet site.
- Editor-in-chief multi language magazine Hoogovens Group.
- Responsible for production corporate videos and speeches CEO.
Education
- Various professional training courses and educations, 1987 to date
- Masters in English Language and Literature, extra courses Public Relations and art history, University of Amsterdam, completed in 1987
- Grammar School in Alkmaar, graduated in 1980
Other activities
- Member editorial board of IC trade journal (2005 – )
- Member Logeion international communications (2010-2011)
- Member Education Advisory Board – University of Applied Sciences Amsterdam (2007-2009)
- Member communications group municipalities in the IJmuiden region (1990-1993)
- Member student Council at Faculty of Languages (1983-1986)
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